Bitvalex Review 2024

1.9 / 5
Bitvalex is #124 in our crypto broker rankings.

ChangeX offers an easy-to-use platform with passive income opportunities and a non-custodial wallet. It is best for mobile crypto traders looking for hands-off investment opportunities.

- Daytrading Review Team

ChangeX, previously Bitvalex, is a one-stop crypto solution. Users can buy, sell, swap and send popular digital currencies from a slick mobile platform. The firm also has a learning academy, alongside staking and lending opportunities.

Bitcoin Payments, Wire Transfer, ADVcash, Visa, Mastercard, Etana, Debit Card

Crypto Trading

ChangeX customers can purchase seven cryptos with fiat currency including BTC, ETH and LTC on multi-chain networks such as Hydra and Polygon. Users can store cryptos in a non-custodial digital wallet and swap tokens cross-chain quickly.

✓ Pros

  • Passive income opportunities via leveraged staking and lending with rewards boosted by up to 2x for proof-of-stake assets
  • Access to the native CHANGE token with increased APR and exclusive app features
  • Centrally-issued Mastercard debit card due to launch, compatible with decentralized tokens
  • Educational articles and online courses for beginners available in the 'Academy'
  • Store crypto securely with the brand's 100% non-custodial wallet

✗ Cons

  • No telephone contact or live chat support for registered customers
  • ChangeX is not regulated by a trusted financial body, raising safety concerns
  • Unverified account holders are not permitted to deposit or withdraw fiat currency

ChangeX, formerly Bitvalex, is a cryptocurrency exchange platform with integrated fiat and crypto wallet options. Read on to find out more about Bitvalex including its main features, regulation status and more.

What Is It?

Bitvalex is a European-based digital asset exchange. The company was founded in 2018 and is operated by Global Xchange OÜ, which has headquarters in Estonia. The company’s goal is to bring blockchain services into the mainstream by offering a comprehensive alternative to traditional banking. As well as crypto-to-crypto and crypto-to-fiat trading pairs, Bitvalex offers users a prepaid debit card and acts as a payment gateway for online purchases.Bitvalex review 2021

Trading Platform

There are four cryptocurrencies supported by the Bitvalex trading platform: Bitcoin (BTC), Litecoin (LTC), Ethereum (ETH) and Bitcoin Cash (BCH). These can be paired with EUR or USD or you can trade cryptos against other cryptos, for example, BTC/ETH.

Registering for Bitvalex

To sign up to Bitvalex, you will need an active email address and to be at least 18 years old. You can create an account by clicking “Sign Up” in the upper right corner of the website and entering your email, username and password. You will then receive an activation link via email.

There are three levels of KYC verification: unverified, verified and corporate. As an unverified user, you will only be able to deposit and withdraw cryptocurrencies. Verified users man make fiat deposits, withdrawals and trades. Verification also increases the overall funding limit. The third level is only available for corporate accounts. Corporate accounts can deal with both crypto and fiat.

Personal verification is usually processed within 24 hours. Corporate accounts can take between 1 to 5 days to be verified.

Bitvalex Wallet

The firm offers an integrated fiat wallet which means that, as well as holding your digital assets, you can deposit, withdraw, trade and hold securely EUR or USD on the Bitvalex platform. The digital wallet is free for all users who have passed KYC verification.

The wallet, like those of many other crypto exchanges, uses hot and cold storage. This means your deposit address will be different from your sending address. It is important to ensure the address you wish to deposit to is listed on your deposit page. If you deposit to an address that is not listed on your deposit page, Bitvalex will be unable to return your funds. Furthermore, assets will not be recoverable if you withdraw to a third party that returns the withdrawal to the address from which it was sent.

You will not have access to the private keys of the sending addresses when withdrawing. If you need to be the sending address owner, as in the case of depositing into an initial coin offering (ICO), for example, you must first transfer funds into your private wallet and then deposit your digital assets from there.

Bitvalex Debit Card

Bitvalex will soon be offering a prepaid Mastercard that can be used worldwide. This card can be used for payments online, offline and internationally. This may suit travellers, emigres or simply those tired of traditional banking options.

The card can be topped up instantly by converting digital assets (BTC, ETH, LTC, BCH) into EUR. Once EUR has been loaded onto the card, it can be used for purchases and withdrawals anywhere that accepts Mastercard. Furthermore, the virtual BVX prepaid card can be ordered instantly and could be useful for online purchases and recurring online subscriptions.Bitvalex crypto exchange and debit card services

Bitvalex OTC Trading Desk

The Bitvalex over-the-counter (OTC) trading desk can be used for the purchase or sale of large volumes of all cryptocurrencies that are supported by the platform. You will need a fully verified account and a minimum balance of USD 100,000 or the EUR or crypto equivalent.

Most OTC trades are settled on the same day into your Bitvalex account. These funds can then be withdrawn or used on the platform. Bitvalex will assign you a dedicated OTC trading agent, who will be available until order settlement.

Bitvalex Merchant Payment Gateway

The firm will soon offer a secure blockchain-based payment service that will allow merchants to accept payment in Bitcoin, Ethereum, Litecoin and Bitcoin Cash. Merchants can easily integrate the Bitvalex API into their website by following the clear API documentation. Bitvalex does not charge any fees to merchants for integrating the payment gateway. Clients are charged a commission, which is integrated into the crypto-to-fiat exchange rate.

Crypto Payroll Processing

If you have successfully launched an initial coin offering (ICO), you may have accumulated a large number of cryptocurrencies. Bitvalex can help you pay rent, bills and wages by processing payments from crypto into fiat. The company guarantees to settle your fiat payments in all major currencies (EUR, USD, GBP, CHF, RUB, etc.) at competitive rates.


As mentioned before, Bitvalex supports four cryptocurrencies: BTC, LTC, ETH and BCH; and two fiat currencies: EUR and USD. You can trade these assets in any combination. The limited range of assets on this platform may be restrictive for some, but it shows commitment to four of the most well-known cryptos, which may offer security to some.


A quick breakdown of fiat deposit and withdrawal fees:

Crypto deposits are free. Withdrawals fees are as follows:

Bitvalex reserves the right to adjust fees according to network changes.

Prepaid Debit Card Fees

The fees on the BVX card are as follows:

Physical Card

Virtual Card

Deposits And Withdrawals


There are four main funding methods with Bitvalex:

SEPA payments usually take one or two days to be processed. SWIFT transfers can take up to five days. Deposits or withdrawals using Visa/Mastercard or AdvCash are processed instantly.

To withdraw fiat, go to the Bitvalex “Funds” page, select USD or EUR and the amount to withdraw. You will be given the choice between SEPA, SWIFT, Visa/Mastercard or AdvCash.

For SEPA withdrawals you will need your IBAN; for SWIFT withdrawals you will need your account number, SWIFT code, bank name and bank address. For Visa/Mastercard withdrawals you will need your credit or debit card number and expiration date. For AdvCash, you will only need the email address associated with your account.

Maximum and minimum deposit and withdrawal amounts are defined by the KYC verification level. Unverified Bitvalex users cannot deposit or withdraw fiat. Verified personal accounts can make maximum deposits of 25,000 EUR and withdrawals of 25,000 EUR.

Verified corporate accounts can deposit and withdraw a maximum of 100,000 EUR. This goes for all payment methods except for Visa/Mastercard where the limit is set at 5,000 EUR/USD per day for deposits and at 2,000 EUR per day and 50,000 EUR per month for withdrawals.

Minimum deposits are as such:

Minimum withdrawals:


To deposit crypto, go to the “Funds” page and select the crypto and amount you would like to deposit. This will generate a unique deposit address. Copy and paste this address into your wallet or scan the QR code to make the deposit. Cryptocurrency deposits can take anywhere from a few minutes to a few hours.

Withdrawals are a similar process. On the Bitvalex “Funds” page, enter the address to which you would like to send your withdrawal. If you have enabled 2-Factor Authentication (2FA) you will be asked to insert the one-time code you have received via SMS or from your Google Authenticator.Bitvalex mobile app

Verified personal and corporate Bitvalex accounts have no limit on crypto deposits. Withdrawals are limited to BTC 5 (or equivalent) for personal accounts and BTC 20 for corporate.

Minimum deposits are as follows:

Minimum deposits:

Security & Regulation

Bitvalex is registered in Estonia. It adheres to strict anti-money laundering (AML) and counter-terrorist financing laws under the Estonian Money Laundering and Terrorist Financing Act, as well as any other applicable laws in any territory Bitvalex is operating. In addition to this, the firm follows stringent industry standards and uses technology to ensure account protection.

Some of the security measures used by Bitvalex include:

However, no matter the extent of security measures in place, users may prefer to find an exchange that is regulated by a reputable regulatory body such as the FCA or CySEC.

Customer Support

The website has a comprehensive user guide that runs through every aspect of trading with Bitvalex, as well as an extensive FAQ section. The broker can be followed on Facebook, Twitter, LinkedIn and Telegram. It also regularly publishes articles on Medium, which give advice as well as technical and fundamental analysis.

If you want to contact the firm directly, you can email or fill out a ticket on their website. Regrettably, there is no phone number or live chat option for Bitvalex users. Having the ability to contact customer service directly gives the company a more helpful and friendly personality and can prove invaluable should you encounter a problem.


Overall, Bitvalex, formerly Bitvalex, is a practical and well-designed exchange. When its full range of services becomes available in due course, the firm will stand to rival many traditional banking options. However, the range of cryptos available on Bitvalex is quite restrictive and users may prefer to find a company that is easier to get in touch with.


What Is Bitvalex?

Bitvalex is a digital asset exchange registered in Tallinn, Estonia. The company intends to rival traditional banks by providing a comprehensive range of features including integrated fiat and crypto wallets, an OTC trading desk, a prepaid debit card and a merchant payment gateway.

What Cryptos Can I Use On Bitvalex?

Bitvalex currently supports Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC) and Bitcoin Cash (BCH). Only two fiat currencies are supported by Bitvalex: EUR and USD. You can trade these assets in any combination of pairs.

What Are The Fees With Bitvalex?

There are no trading fees with Bitvalex. Bitvalex charges a commission on withdrawals that depends on your chosen withdrawal method. The BVX plastic card costs EUR 14.99 and the virtual card costs EUR 1.99. The cards have a monthly service charge of EUR 1.80, a 0.75% loading fee and a 2.50% currency exchange fee.

Does Bitvalex Offer P2P Trading?

Bitvalex has an OTC trading desk that can be used for large transactions. Users must hold a balance of USD 100,000 or more to use this feature. OTC is different from P2P in that when a matching buy and sell order is found, the transaction is automatically processed by the OTC exchange software.

What Is Bitvalex Merchant Payment Gateway?

The Bitvalex payment gateway will allow merchants to accept selected cryptocurrencies as payment on their website via easy API integration. Bitvalex charges no fees to merchants but makes money by charging each client a commission factored into the crypto-fiat exchange rate.

Top 3 Alternatives to Bitvalex

Compare Bitvalex with the top 3 similar brokers that accept traders from your location.

  1. IG – Founded in 1974, IG is part of IG Group Holdings Plc, a publicly traded (LSE: IGG) brokerage. The brand offers spread betting, CFD and forex trading across an almost unrivalled selection of 17,000+ markets, with a range of user-friendly platforms and investing apps. For 50 years, IG has maintained its position as an industry leader, excelling in all key areas for traders.
    Go to IG
  2. Interactive Brokers – Interactive Brokers (IBKR) is a premier brokerage for experienced traders, providing access to 150 markets in 33 countries, along with a suite of comprehensive investment services. With over 40 years of experience, this Nasdaq-listed firm adheres to stringent regulations by the SEC, FCA, CIRO, and SFC, amongst others, and is one of the most trusted brokers for trading around the globe.
    Go to Interactive Brokers
  3. Swissquote – Swissquote is a Switzerland-based bank and broker that offers online trading and investing. The company has a high safety score and is listed on the Swiss stock exchange. The firm offers a huge range of products, from stocks, ETFs, bonds and futures to 400+ forex and CFD assets. Hundreds of thousands of traders have opened an account with the multi-regulated brokerage. Clients can get started in three easy steps while 24/7 customer support is available to assist new users.
    Go to Swissquote

Bitvalex Comparison Table

Compare Bitvalex With Similar Brokers
Bitvalex IG Interactive Brokers Swissquote
Rating 1.9 4.4 4.3 4
Markets Cryptos CFDs, Forex, Stocks, Indices, Commodities, ETFs, Futures, Options, Crypto, Spread Betting Stocks, Options, Futures, Forex, Funds, Bonds, ETFs, Mutual Funds, CFDs, Cryptocurrencies Forex, CFDs, Indices, Stocks, ETFs, Bonds, Options, Futures, Cryptos (location dependent)
Demo Account Yes Yes Yes Yes
Minimum Deposit $50 $0 $0 $1000
Minimum Trade 0.001 BTC 0.01 Lots $100 0.01 Lots
Education No Yes Yes No
Platforms Own Web, ProRealTime, L2 Dealer, MT4, AutoChartist, TradingCentral Trader Workstation (TWS), IBKR Desktop, GlobalTrader, Mobile, Client Portal, AlgoTrader, OmniTrader, eSignal, TradingCentral MT4, MT5, AutoChartist, TradingCentral
Leverage 1:30 (Retail), 1:250 (Pro) 1:50 1:30
Payment Methods 7 6 6 5
Visit Visit Visit Visit Visit
Review IG
Interactive Brokers

Compare Trading Instruments

Compare the markets and instruments offered by Bitvalex and its competitors. Please note, some markets may only be available via CFDs or other derivatives.

Compare Bitvalex Trading Instruments
Bitvalex IG Interactive Brokers Swissquote
CFD No Yes Yes Yes
Forex No Yes Yes Yes
Stocks No Yes Yes Yes
Commodities No Yes Yes Yes
Oil No Yes No Yes
Gold No Yes Yes Yes
Copper No Yes No No
Silver No Yes No Yes
Corn No No No No
Crypto Yes Yes Yes Yes
Futures No Yes Yes Yes
Options No Yes Yes Yes
ETFs No Yes Yes Yes
Bonds No Yes Yes Yes
Warrants No Yes Yes No
Spreadbetting No Yes No No
Volatility Index No Yes No No

Bitvalex vs Other Brokers

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ChangeX, previously Bitvalex, is a one-stop crypto solution. Users can buy, sell, swap and send popular digital currencies from a slick mobile platform. The firm also has a learning academy, alongside staking and lending opportunities.