PU Prime Review 2023


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Pacific Union is a multi-asset broker offering trading via the MT4 and MT5 platforms.
PU Prime is a globally established online broker offering over 200 instruments and copy trading. Our 2023 review will cover its regulation, account types, fees, customer support options, and more. Find out whether to open a live account with PU Prime today.
PU Prime Headlines
Established in 2015, PU Prime delivers an online brokerage service to customers in over 120 countries worldwide. Today, the number of live trading accounts sits at approximately 130,000, with multilingual services to suit the needs of its global customer base.
The company operates from 14 offices worldwide, with a 200-strong team of employees servicing customers 24 hours a day.
The broker operates a no dealing desk model resulting in superior pricing, fewer outages, and a great depth of liquidity. PU Prime is authorised and regulated by Cyprus Securities and Exchange Commission and the Seychelles Financial Services Authority.
Trading Platform
PU Prime offers both the MetaTrader 4 (MT4) and MetaTrader 5 (MT5) terminals. Both are globally recognised platforms available for free download to PC and desktop devices. The broker also hosts the Web Trader terminal, meaning clients can trade directly via all major web browsers without the need for software download. Features of the platforms include:
Web Trader
Compatible with Windows, MAC, and Linux
- 3 chart types
- 9 timeframes
- One-click trading
- Real-time quotes
- Online support 24/5
- 30 technical indicators
- Reliable data protection
- Advanced market depth
- Supports all trading operation types
- Netting and hedging accounting systems
- 24 graphical objects for technical analysis
MetaTrader 4
- 3 chart types
- 9 timeframes
- One-click trading
- Live price streaming
- 4 pending order types
- 24 analytical charting tools
- Instant access and execution
- MQL4 programming language
- Access to expert advisors (EAs)
- User-friendly, multilingual interface
- 50+ preinstalled technical indicators
MetaTrader 5
- 8 order types
- 21 timeframes
- One-click trading
- Real-time market news
- Sophisticated trading bots
- 80+ built-in technical indicators
- Sentiment and economic calendar
- Set stop loss and Take Profit levels
- Customisable charts, view up to 100 simultaneously
- 4 pending order types including pending, stop, and trailing stops

Products
PU Prime offers 200+ assets to trade across global markets:
- Commodities – Speculate on energies, agriculture, and precious metals
- Indices – Trade global indices, including the Dow Jones, Nasdaq, and S&P 500
- Forex – 30+ currency pairs, majors, and minors, including EUR/USD and USD/JPY
- Cryptocurrencies – 6 popular digital currency/USD pairs including Bitcoin, Ethereum and Litecoin
- Shares – Trade CFDs on some of the world’s top companies, including Amazon, VISA, Tesla, and IBM
Fees
Fees are variable between account types. The Prime solution offers the tightest spreads, with quotes directly from major liquidity providers. During particularly liquid times, spreads can be as low as 0 pips. Major forex pairs including EUR/GBP and USD/CAD were offered at 1.9 pips on the Standard account and 0.4 pips on the Prime account respectively.
Gold was offered at 3 pips vs 2 pips on the Prime account. A full list of spreads by instrument can be found on the broker’s website or within the trading platform interface.
There is no commission applicable on any trades executed under the Pacific Union Standard account. A $3.50 commission per side applies across the majority of trading instruments under the Prime account. It is good to see the broker does not charge an inactivity fee, however swap rates for positions held overnight apply.
Leverage
PU Prime’s available leverage varies by initial investment and trade size. The maximum leverage available is 1:500. This is extremely high, so we would recommend implementing risk management strategies if using this rate. The higher the leverage used, the larger the trade size an investor can control. A breakdown of leverage availability is below.
- 100% margin required – 1:1 leverage available
- 10% margin required – 1:10 leverage available
- 2% margin required – 1:50 leverage available
- 1% margin required – 1:100 leverage available
- 0.2% margin required – 1:500 leverage available
Mobile App
PU Prime offers a new proprietary mobile application, available for free download to iOS and Android devices. The simple, user-friendly design and advanced functionality allow investors to access full trading features while on the go.
Fast execution speeds, global market news, multi-account management, 24/5 customer support, and trading reports are all available. MetaTrader 4 and MetaTrader 5 are also both available as mobile apps. Access the full trading features of the desktop platform, analytical tools, and customisable charts and graphs wherever you are.
PU Social
PU Prime released a proprietary social trading application in 2022. Available from the App Store and Google Play, clients can follow the positions and strategies of the broker’s top traders. This is a particularly enticing proposition for newer traders looking to learn about different assets and investment techniques.
PU offers a string of insights to help beginners find the right Master Trader for their needs, including details of monthly returns and markets traded. In addition, traders maintain flexible control over trading parameters, including position sizes and amending live orders.
For seasoned traders, the PU Social application could provide a second revenue stream. Master Traders can choose to charge a subscription or a commission on profitable trades. Investors simply need to hold a live account and download the broker’s copy trading application from the relevant app store to get started.
PU Prime Payments
Deposits
Prime provides traders with flexible deposit options and multiple base currencies. The broker does not charge a fee for any account funding methods, however third-party charges may apply. A $50 minimum deposit applies, with varying maximum limits. Top deposit methods include:
- UnionPay – CNY only, 50,000 CNY maximum limit, processing within 30 minutes
- Fasapay – USD/IND only, $75,000 transaction per day, instant processing
- Cryptocurrencies – BTC/USDT only, no maximum limit, instant processing
- Local payments – varying currencies and maximum limits, processing within 1 hour
- Bank Wire Transfer – All currencies, no maximum limit, 2-5 business day processing time
- Credit/Debit Cards – Includes VISA and MasterCard, all currencies, instant processing
- Electronic Payments – Includes Skrill/Neteller/Bitwallet/Sticpay/Astropay/Fasapay, all currencies, instant processing
Withdrawals
With PU Prime, the majority of withdrawal methods are free, however some do incur a small charge. This is an external fee rather than being set by the broker. For example, Neteller charges a 2% transaction fee for all withdrawals. Skrill withdrawals will incur a 1% charge.
The minimum withdrawal amount across all methods is $40, however, these limits do vary by type. Withdrawals of less than $100 will be subject to a handling fee of $20 or equivalent currency. Bank wire transfers are subject to the longest processing time for funds to be withdrawn at two to five business days.
Credit/debit cards and electronic payment time may be vary depending on the processing time of the card issuer/receiving bank.
Demo Trading
A free demo account is available via Pacific Union’s website in 10+ base currencies. These accounts are a good way to practise execution, navigate platform features, and test strategies risk-free.
PU Prime traders can access up to $100,000 of virtual funds and experience real-time trading conditions and prices on the MT4 or MT5 trading terminals. Leverage up to 1:500 can also be selected when opening a paper trading account. Sign up is required to open an account via a simple online registration form.
Note, these accounts expire automatically after 60 days.
Deals & Promotions
At the time of writing, PU Prime was promoting several financial incentives. This included a $50 no deposit bonus and a 50% credit bonus up to $500. As the broker is not regulated by a European Union authority, there are no limitations on promotions. A refer a friend scheme is also accessible, where traders can earn up to $150 for each friend that opens a live account and meets the eligibility criteria.
However, always review bonus claim terms and conditions before opening an account as there may be restrictions on withdrawals.
Regulation
PU Prime (Previously Pacific Union) operates under full regulation from the Cyprus Securities and Exchange Commission and the Seychelles Financial Services Authority. Similar to the key benefits provided by top-tier authorities like the FCA, PU offers negative balance protection and segregated client funds.
In the case of business insolvency, your capital will be safeguarded. In addition, the broker uses leading financial institutions to provide customers with the highest inter-bank liquidity and employs stringent corporate governance compliance audits.
Additional Features
Our review was pleased to see PU prime offering various analysis tools and educational content. This includes daily news posts, market reports, and technical analysis of instruments. Plus, market research is available in daily video posts.
The education is varied, topics are suited towards beginners, but there are also advanced articles for the more experienced. Themes include trading psychology, mitigating risk, an introduction to markets, and understanding indicators. Supporting video content is also posted with visual tutorials of key topics.
It is also good to see online webinars led by industry experts can also be accessed, and a wide array of useful tools, including an economic calendar, currency converter, and keyword glossary.
Live Accounts
PU Prime offers two online trading account options; Standard and Prime. Both offer multiple base currencies, access to all instruments, no dealing desk order execution, and maximum leverage opportunities. Additionally, a Cent account can be opened. These are ideal for inexperienced investors looking to start with small amounts. Details of the account types include:
Standard
- No commission
- 120% margin call
- Hedging available
- Spreads from 1.3 pips
- Leverage up to 1:500
- 0.01 lots minimum order size
- Minimum deposit of $50 or equivalent currency
Prime
- 120% margin call
- Hedging available
- Spreads from 0 pips
- Leverage up to 1:500
- $3.50 commission per side
- 0.01 lots minimum order size
- Minimum deposit of $1,000 or equivalent currency
Cent
Access to 36 currency pairs, gold, silver, and crude oil
- Spreads from 1.3 pips
- Maximum lot size of 100
- Minimum deposit of $20
- Maximum deposit of $1,000
- USC account currency only
It is quick and easy to open a live account with PU Prime. Customers must complete an online registration form and are required to provide identification verification documents, such as proof of residency under Know Your Customer (KYC) compliance.
PU also offers an Islamic trading account. This swap-free version can be upgraded from a live account pending approval from the brokerage. Administration fees apply for open position account management.
Benefits
- Free deposits
- Proprietary mobile app
- Direct to market execution
- Swap-free Islamic account
- Negative balance protection
- Multilingual customer service
- Demo account with virtual funds
- Low minimum deposit requirement
- PU Social app with copy trading capabilities
- Industry-recognised MT4 and MT5 terminal and mobile apps
Drawbacks
- Offshore regulation
- Fees for withdrawals under $100
- Commission applies to the majority of Prime account instruments
Trading Hours
The brokerage follows 24-hour trading times Monday-Friday, however, these vary by instrument. Note that server times and charts operate GMT +2 or GMT +3. Full timings by instrument can be found on the broker’s website plus upcoming market holiday dates.
Customer Support
PU prime offers the following customer support 24/5, plus on Sunday GMT+3 04:00-13:00:
- Live chat
- Online contact form
- Global address finder
- Email – info@puprime.com
- Telephone – +248 4671 948
Security
The trading area and portal access are password protected. All personal data between client terminals and the platform services are encrypted via an SSL certificate. The MT4 and MT5 trading terminals offer secure login features, industry-standard data privacy, and dual-factor authentication.
PU Prime Verdict
PU Prime offers a strong trading environment on a direct-to-market execution model. Flexible leverage is available, with low fees making it customisable to suit any trading strategy. We enjoyed the offer of established trading platforms, various customer service options, a demo account, and low minimum deposit options.
Although the chosen regulatory authority isn’t as well regarded in the financial industry, the negative balance protection and segregated client funds should provide some reassurance to clients.
FAQs
Is PU Prime Regulated?
Yes, PU Prime (previously Pacific Union) is authorised and regulated by the Cyprus Securities and Exchange Commission and Seychelles Financial Services Authority. Compliance with the authority’s guidelines includes negative balance protection and segregated client funds.
What Trading Platforms Does PU Prime Offer?
PU Prime offers the industry-established MetaTrader 4 and MetaTrader 5 trading terminals. Both provide advanced trading features, including technical indicators, customisable interfaces, plus sophisticated graphs and charts.
What Are The Minimum Deposit Requirements To Open A PU Prime Account?
The minimum deposit requirement to open a live trading account with PU Prime is $50 or equivalent currency. Note that minimum deposits may vary by account funding method and are subject to changes from the owner and management team.
What Customer Service Options Do PU Prime Offer?
PU Prime offers multilingual customer support available 24/5. This includes a live chatbot, telephone on +248 4671 948, and email at info@puprime.com.
What Account Types Does PU Prime Offer?
PU Prime offers several live account types with direct-to-market execution. This includes Standard, suitable for a new investor, and Prime with advanced trading features plus a higher minimum deposit requirement. The broker also offers a Cent account and an Islamic trading account.
Accepted Countries
Traders cannot use Pacific Union from United States, Singapore and Australia.
Compare PU Prime
Compare PU Prime with similar brokers that accept traders from your location. Among available brokers these are the most similar to PU Prime:
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Kwakol Markets – Kwakol offers trading on the MT4 & MT5 platforms with high leverage & copy trading.
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ForexChief – ForexChief is a foreign exchange and CFD broker with offshore regulation and access to both MT4 and MT5 trading platforms.
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Just2Trade – Just2Trade offer high tech trading on stocks and options with some of the lowest prices in the industry.
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World Forex – World Forex offers commission-free trading with a $1 minimum deposit and 1:1000 leverage. Digital contracts are also available, offering beginners a straightforward way to speculate on popular financial markets.
PU Prime Comparison Table
PU Prime | Kwakol Markets | ForexChief | Just2Trade | World Forex | |
---|---|---|---|---|---|
Rating | 3.9 | 2.4 | 3.3 | 3.5 | 4 |
Markets | Forex, Commodities, Cryptocurrencies, Stocks, Indices | CFDs, Stocks, Indices, Commodities, Forex, Cryptos | CFDs, Forex, Metals, Commodities, Stocks, Indices | Stocks, ADRs, ETFs, futures, options, commodities, bonds | Forex, CFD Stocks, Metals, Energies, Cryptos, Digital Contracts |
Demo Account | Yes | Yes | Yes | Yes | Yes |
Minimum Deposit | $50 | $1 | $10 | $100 | $1 |
Minimum Trade | 0.01 lots | 0.01 Lots | 0.01 lots | 0.01 | 0.01 Lots |
Regulators | Cyprus Securities and Exchange Commission (CySEC) and Seychelles Financial Services Authority (SFSA) | ASIC, FINTRAC | VFSC | CySEC, NFA, FINRA, Bank of Russia | SVGFSA |
Bonus | $50 no deposit bonus | – | $100 No Deposit Bonus | Up to $2,000 for professional accounts | 100% Deposit Bonus |
Education | No | No | No | No | No |
Platforms | MT4, MT5 | MT4, MT5, AutoChartist | MT4, MT5 | MT4, MT5, TradingCentral | MT4, MT5 |
Leverage | 1:500 | 1:1000 | 1:1000 | 1:5 to 1:20 | 1:1000 |
Payment Methods | 8 | 4 | 12 | 17 | 10 |
Visit | – | ||||
Review | PU Prime Review |
Kwakol Markets Review |
ForexChief Review |
Just2Trade Review |
World Forex Review |
Compare Trading Instruments
Compare the markets and instruments offered by PU Prime and its competitors. Please note, some markets may only be available via CFDs or other derivatives.
PU Prime | Kwakol Markets | ForexChief | Just2Trade | World Forex | |
---|---|---|---|---|---|
CFD | Yes | Yes | Yes | Yes | Yes |
Forex | Yes | Yes | Yes | Yes | Yes |
Stocks | Yes | Yes | Yes | Yes | Yes |
Commodities | Yes | Yes | Yes | Yes | Yes |
Oil | No | Yes | Yes | Yes | Yes |
Gold | No | Yes | Yes | Yes | Yes |
Copper | No | Yes | No | No | No |
Silver | No | Yes | Yes | Yes | Yes |
Corn | No | No | No | No | No |
Crypto | Yes | Yes | Yes | Yes | Yes |
Futures | No | No | No | Yes | No |
Options | No | No | No | Yes | No |
ETFs | No | No | No | Yes | No |
Bonds | No | No | No | Yes | No |
Warrants | No | No | No | No | No |
Spreadbetting | No | No | No | No | No |
Volatility Index | No | No | No | No | No |
PU Prime vs Other Brokers
Compare PU Prime with any other broker by selecting the other broker below.